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Privacy policy

Privacy Policy Vestland Kanoutleie wants you, as a user, to feel confident that we safeguard your privacy and handle all personal data in accordance with the law.

Personal Data To use the online booking service, you must provide your name, address, telephone number, and email. To register an order, it is also necessary to store information about the rental time and the type of equipment that is reserved/ordered. There is an 18-year age limit for using the service, so you must also provide your birth year. When utilizing the service, your order history is stored. This personal data is used to deliver the service to you. The personal data is retained as long as you remain registered as a user with us. The personal data we have recorded is accessible and can be modified on your account page. You can also contact us to request that we remove your personal data or deregister you from our systems. In such cases, you will no longer be able to use the service unless you register again.

Personal Data to Third Parties Vestland Kanoutleie will not sell, trade, or disclose your personal data to any third party. The online booking is managed in a system provided by Sharefox from Tooler AS.

Payment Information When you place an order, your card information is stored by the payment provider to secure your order. The payment provider retains the information in a secure and proper manner and is PCI certified. This enables us to handle order modifications, cancellation of reservations (including deposits), crediting, additional incurred costs from the user (in cases such as late return, damage, or similar), as well as to reduce misuse and losses. Transaction details are stored in relation to your order, but not the card details. Transaction information will be stored as long as you remain registered as a user of the service, in accordance with the personal data section.

Use of Collected Information The personal data collected for these purposes includes both information you provide yourself (such as your name, email address, etc.) and information gathered through the use of the service, such as the equipment you rent and data regarding your location and technical information about your device and internet connection. The personal data may also be supplemented with available information from third-party sources.

Cookies When you visit our service, we use various technologies to recognize you as a user and to collect data. For example, we use cookies to remember rental dates and equipment. Cookies simplify the use of the service and allow us to provide you with relevant information when you visit our website. They are also used to temporarily store data such as available rental dates, pricing, and similar details.

Through server logs and other tools, we can record information about your device and its connection to our service, including the operating system, browser version, IP address, cookies, and unique identification files. This information is used in anonymous and aggregated statistics but can also be linked to your user account. Among other things, this allows us to customize the presentation of our service to the device you are using.